FAQs
About Quantech® Chillers
Q. Please tell me more about Quantech chillers.
A. Quantech chillers are a line of air-cooled and water-cooled chillers available exclusively through a network of independent representatives. Quantech chillers are manufactured as part of the Johnson Controls product portfolio in a manufacturing plant in North America. All chillers are AHRI certified and meet other industry-wide standards such as ETL, UL, and ASHRAE.
Q. Is the Quantech chiller the same as a YORK chiller?
A. They are similar. The Quantech product line is based on multiple synergies across the Johnson Controls product portfolio, including over 145 years of engineering excellence in chillers. That experience ensures that Quantech chillers are built with the most important, intelligent features and have a track record of exceptional efficiency and reliability.
Q. Can I buy a Quantech chiller from my local Johnson Controls branch office?
A. No. Quantech chillers are only available from Quantech reps and their service/design-build contractors. Identify your local Quantech representative.
Quoting and Pricing Questions
Q. What is the lead time for made-to-order and stock availability?
A. Stock chillers are typically shipped within 24 hours and delivered in no more than four to five days from receipt of the purchase order. Built-to-order chiller lead times vary. Contact your Quantech representative for the best time estimations.
Q. What kind of product selection software is available?
A. Quantech sales reps have access to the selection tool for Quantech units to access both stock and build-to-order chillers. Check out the stock list.
Q. How are made-to-order chillers priced?
A. Made-to-order chillers are priced within the selection software. Work with your local Quantech representative for specifications and pricing. Contact your Quantech representative.
Q. Is the freight cost included in the unit price?
A. Yes. Freight is included in both stock chiller and made-to-order pricing.
Q. How are orders placed?
A. Contact Quantech Customer Service - CustomerSupport@quantech-hvac.com to place orders.
Q. Where do the stock chillers ship from?
A. Stock chillers ship from San Antonio, Texas, USA.
Q. Where are the chillers manufactured?
A. Chillers are manufactured at the Johnson Controls facility in Monterrey, Mexico. And then they ship from San Antonio, Texas, USA
Product Questions
Q. What is the capacity range of the Quantech offering?
Q. What type of compressor is used?
A. Quantech chillers offer a wide product offering with air-cooled screws and scrolls and water-cooled screws and scrolls.
Q. What refrigerant is used?
A. Quantech scroll chillers use R-410A and Quantech screw chillers use R-134.
Q. Are single or dual refrigerant circuits utilized?
A. All chillers have dual independent refrigerant circuits, with the exception of the 15-30 ton QTC2 chillers.
Q. What type of evaporator is utilized?
A.
QTC2 and QTC3 use a brazed plate evaporator.
QTC4 and QWC4 uses a falling film shell and tube evaporator.
QWC3 uses a DX (direct expansion) evaporator.
Q. What type of condenser is used?
A.
QTC2 uses a copper tube and aluminum fin style condenser.
QTC3 and QTC4 use a microchannel all-aluminum design.
QWC3 and QWC4 uses a shell and tube heat exchanger.
Q. What is the minimum ambient temperature at which the chiller can operate?
A.
QTC2 can operate at 32°F standard or at 0°F with the low-ambient
option.
QTC3 can operate at 32°F as standard or at -10°F with the
low-ambient option and variable speed fans.
QTC4 can operate at -10°F ambient as standard.
QWC3 and QWC4 can operate at 40°F ambient temperature if the chiller
is installed indoors.
Q. What is the maximum ambient temperature that the chiller can operate?
A. 125°F for QTC2, QTC3, QTC, and QWC3.
110°F for QWC4
Q. Are corrosion resistant coatings available for the condenser?
A. Yes.
Q. Can the chiller be integrated into a BAS (Building Automation System)?
A. Yes. BACnet, N2, and Modbus protocols are standard on the QTC2, QTC3, QWC3, and QWC4. They are an option on the QTC4.
Q. Can pump packages be provided?
A. Yes, on built-to-order chillers. Single and dual pump packages are available.